FAQs

How long does shipping take?

We try our best to ship out order within 48 hours of purchase. We ship orders out Monday-Friday, shipping takes 2-5 days in the US. Up to 2 weeks internationally.

Holidays, Vacation, and Travel Days are not included. Please check your email for shipping & tracking updates.

Do you only ship in the USA?

Yes we ship worldwide.

Why do my pieces look different than the picture?

Majority of our products come from the earth, and are specially created individually. Products like crystals, and sage will not be the exact same because natural circumstances that occur on earth. Each piece is special and perfectly made just the way they are. Weather, temperature, and location plays a part in the formation of products.

How do I take care of my Jewelry?

Never pull or pick at your pieces or wire. Roll bracelets on & off.  Try not to get it wet, it may ruin some pieces. Wear & Vibe up!

Can you repair my jewelry?

Yes, please email us at passionista001@163.com

You will be responsible for shipping to and from us.

You can repair your piece free of charge within 30 days of purchase, after 30 days there will be a repair fee.

Can I exchange or return my merchandise?

Depends on product and circumstance, please email us at passionista001@163.com